211 Resource Hotline

For over a decade, 2-1-1 has been serving Nebraska and Southwest Iowa.


People across our area face challenges every day and may not know how to find or access local programs that address them. That’s what 211 is all about: connecting our neighbors with nearby services that can help. If you are looking for assistance in finding a food pantry, paying for a utility bill, accessing safe housing or shelter, receiving counseling services and more, speak with one of our helpline specialists today.
211 is available 24/7 by phone or text. Your call is free and confidential.

What's the best way to get in touch?

The easiest way is to simply call 2-1-1! Our helpline specialists will be happy to assist you with a needs referral. Our searchable database is also available here. You can also text your zip code to 898211. If you are unable to call or text, you can email our team at ne211@uwmidlands.org.
PLEASE NOTE: Not all cell phones, pay phones and company phone systems allow callers to call 2-1-1 or other three-digit phone numbers. If this is an issue, you can still reach the 2-1-1 call center by calling 402-444-6666.

What information does 2-1-1 provide?

The 211 call center and database helps connect residents to:
  • Utility Assistance
  • Rent Assistance
  • Food Pantries
  • Shelter and Housing Services
  • Clothing
  • Abuse Prevention
  • Behavioral Health Services
  • Support Groups
  • Senior Services
  • Transportation
  • Disaster Services
  • Government Shutdown Support
  • Legal Services
  • Health Care Services
  • Family Support
  • Financial Assistance and Education


About the 211 Searchable Database

Nebraska 211 keeps an accurate and comprehensive database that you can use to find health and human services to meet your needs. Our database allows you to browse hundreds of health and human services online, learn about specific programs, intake requirements, eligibility, operation hours and more. The database also has information on disaster-related services. Click here to search the 2-1-1 database.

211 Top Caller Needs in 2019

211 Graph